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- UK Express Delivery – Tracked 24 hours (1-2 Business Days).
- UK Guaranteed Next Day - 24h Guaranteed on orders before 1pm.
Our make-it-right guarantee is a commitment that we give all our customers and we do not take it lightly. Our commitment is reflected in the quality of our products, superior customer service and the security of our website.
Don't like it? We will do our very best to sort it out. Otherwise, we offer a 30-Day Money-back Guarantee.
At Jewellery With Love™, we take pride in the quality and craftsmanship of our products. We are committed to ensuring that our customers are satisfied with their purchases.
All items purchased directly from Jewellery With Love™ are covered under this warranty. Should a product exhibit material or manufacturing defects under normal use during the warranty period, we will repair or replace the item.
FAQs
The easiest way to add the engraving name is in the cart notes section, just above the checkout button. Please make sure you also add the engraving service to your order from the cart or the pop-up suggestions.
Any unworn, resalable item purchased from our website may be refunded or exchanged within 30 days from the date of purchase. All items must be returned in full original packaging. For hygiene reasons, personalised or engraved items are non-returnable and non-refundable.
Please begin the return process by emailing us at sales@jewellerywithlove.com, quoting your order number.
We use Royal Mail Tracked delivery as below:
- UK Express Delivery – Tracked 24 hours (1-2 Business Days).
- UK Guaranteed Next Day - 24h Guaranteed on orders before 1pm.
- Ireland Delivery - 5 Business days
- USA, Australia, New Zealand and Canada Delivery - 10+ Business days
We offer the following personalised jewellery options:
- Jewellery Crystal Sets – with personalised birthstones
- Initial Jewellery – available in 18ct Gold Vermeil
- Men’s Jewellery – with optional engraving
- Jewellery Boxes – that can be engraved when adding to the cart