At Jewellery With Love™, we take pride in the quality and craftsmanship of our products. We are committed to ensuring that our customers are satisfied with their purchases. This warranty policy outlines the coverage and exclusions of our warranty.
**1. Warranty Coverage:**
All items purchased directly from Jewellery With Love™ are covered under this warranty. Should a product exhibit material or manufacturing defects under normal use during the warranty period, we will repair or replace the item. **Please note that while we are committed to replacing any defective item, we do not offer refunds.**
**2. Warranty Exclusions:**
The following are not covered under this warranty:
- General wear and tear.
- Improper handling or lack of care.
- Lost or stolen goods or parts.
- Damages caused by repairs or adjustments carried out by a third party not authorized by Jewellery With Love™.
**3. Warranty Period:**
The warranty period is 2 years from the date of purchase. Any claims made after this period will not be covered under this warranty.
**4. How to Make a Claim:**
To make a warranty claim, please contact our customer service team with proof of purchase, a detailed description of the issue, and any relevant photographs. Our team will guide you through the process.
**5. Limitation of Liability:**
Jewellery With Love™'s liability under this warranty is limited to the repair or replacement of the defective product. We are not responsible for any indirect, incidental, or consequential damages arising from the use or misuse of our products.
**6. Changes to the Warranty Policy:**
Jewellery With Love™ reserves the right to modify this warranty policy at any time. Any changes will be effective immediately upon posting on our official website.