- UK Express Delivery – Tracked 24 hours (1-2 Business Days).
- UK Guaranteed Next Day - 24h Guaranteed on orders before 1pm.
Our make-it-right guarantee is a commitment that we give all our customers and we do not take it lightly. Our commitment is reflected in the quality of our products, superior customer service and the security of our website.
Don't like it, we will do our very best to sort it out. Otherwise, we offer 30-Day Money-back Guarantee.
Delivery Timeframe
- UK Express Delivery – Tracked 24 hours (1-2 Business Days).
- UK Guaranteed Next Day - 24h Guaranteed on orders before 1pm.
Guarantee
Our make-it-right guarantee is a commitment that we give all our customers and we do not take it lightly. Our commitment is reflected in the quality of our products, superior customer service and the security of our website.
Don't like it, we will do our very best to sort it out. Otherwise, we offer 30-Day Money-back Guarantee.
At Jewellery With Love™, we take pride in the quality and craftsmanship of our products. We are committed to ensuring that our customers are satisfied with their purchases.
All items purchased directly from Jewellery With Love™ are covered under this warranty. Should a product exhibit material or manufacturing defects under normal use during the warranty period, we will repair or replace the item.
At Jewellery With Love™, we take pride in the quality and craftsmanship of our products. We are committed to ensuring that our customers are satisfied with their purchases.
All items purchased directly from Jewellery With Love™ are covered under this warranty. Should a product exhibit material or manufacturing defects under normal use during the warranty period, we will repair or replace the item.
Bought for my beautiful daughter for her birthday she hasn’t seen yet but will love it. I’m getting the back engraved with “MY GIRL” to make it a bit more personal. Would be great if Jewelry With Love offered that service it really would then become a one stop shop 😄
The jewellery is really lovely ans the writing on and inside inside the box is wonderful the only thing I would say seeing its a valentines day present it would have been better in the red box instead of the black one part from that everything is beautiful and the lady on the phone was very helpful thank you
It was worth the little extra for the box, with name on and light inside. My oldest friend of 65 years celebrates her 70th birthday in a few days time, im sure she will.love the necklace, words and box.
My sister absolutely loves this gift.
Its very classey and just gorgeous. A perfect gift for my lovely sister.
The speed from ordering this and having it delievered in time for Christmas was excellent.
Beautiful pieces of Jewellery and delivered with precision. A misinterpretation with a family member led me to believe that the delivery was not forwarded to the stated address and I brought this concern to JWL. Their response was immediate outlining the possible whereabouts of my parcel which indeed came to fruition. Their customer service was excellent and extremely supportive and their assurance of delivery was second to none. I look forward to purchasing again in the future with JWL.
Store owner replied:
Hi James, this is the box your necklace and card were sent in. You paid for one deluxe box, but we’ve upgraded both boxes to the deluxe version at no extra charge. All our necklaces come with a box — usually the standard one, but in your case we provided the deluxe. Regarding the Royal Mail postage issue, please note this is not from us, as we cover all postage costs.
Our friend bought a big consignment of jewellery from this company, absolutely stunning, so pleased with it all. The company are second to none, They gave the earrings as a thank you, and they are lovely. I would recommend this company for their excellent service, and the jewellery they sell, ten stars in everything.
The easiest way to add the engraving name is in the cart notes section, just above the checkout button. Please make sure you also add the engraving service to your order from the cart or the pop-up suggestions.
What is your return policy?
Any unworn, resalable item purchased from our website may be refunded or exchanged within 30 days from the date of purchase. All items must be returned in full original packaging. For hygiene reasons, pierced jewellery (including earrings) and personalised or engraved items are non-returnable and non-refundable.
Please begin the return process by emailing us on; sales@jewellerywithlove.com quoting your order number.
What are your shipping method and times?
UK Delivery:
Tracked 24 Service — £4.99(1–2 working days)
Special Delivery by 1pm — £9.99(guaranteed next working day)